UK Shipping costs just £2.99 with free shipping on all orders over £30. Everything is shipped directly from our warehouse in London to your door.
We aim to get all orders dispatched within 2 working days, a working day being Monday to Friday.
We use a 2-3 day tracked courier service so your order should arrive pretty soon after you’ve placed your order.
We will email you to confirm your order. You will receive a second email from us when your order has been processed advising you to expect an email with tracking details soon after. If you are subscribed to our email list, you will receive additional emails to ensure everything is going to plan.
In busy periods, there may be some small delays, but we’re happy to say that even with everything going on, most parcels are going out ahead of schedule. If you’re worried, please do get in touch with our friendly team at email@example.com
During short weeks, i.e. when there are bank holidays we will have less collections, so it may take an extra day or so for orders to be dispatched in these cases.
We offer free shipping on all UK orders over £30. If your total exceeds £30 then free shipping will be automatically selected at checkout. This offer is still valid alongside other promotions we run from time to time, however if another promotion brings the value of your order below £30, you won’t be able to use this offer.
There is no difference between our paid and free shipping service.
Orders to British Forces addresses should be charged at the standard rate. If you are not, please let us know and we’ll do everything we can to accommodate you.
International orders, including orders to the Isle of Man, Jersey or Guernsey are subject to their own rates and will not qualify for free shipping.
If you have not received your parcel within 7 working days of dispatch, then don’t panic but please let us know as we will want to look into this for you.